Frequently Asked Questions
Can osteopathy help with my problem?
We commonly see people with back pain, neck and shoulder pain, headaches arising from the neck, joint pain, sports injuries and postural aches. If you're not sure whether we can help, give us a call on 0117 949 1290 and we'll be happy to talk it through.
Weren't you called The Fishponds Practice?
Yes. We've changed our name to The Chestnut Practice - same building, same team, same care.
How much does it cost?
An initial consultation and treatment is £60, and follow-up treatments are £55.
How long is an appointment?
Appointments last 40 minutes.
How many appointments will I need?
It depends on your problem. Some people need only one or two treatments, while longer-standing problems may need a short course. We’ll talk this through with you at your first visit and review your progress each time.
Do I need to undress and what should I wear?
We usually ask you to undress to your underwear so we can see how your whole body moves. If you’d feel more comfortable, you’re welcome to wear shorts and a vest top or comfortable clothes you can move in. You can bring a friend or relative with you, or we can provide a chaperone.
Will it hurt?
Treatment isn’t usually painful. We use the gentlest techniques that will work, and we’ll always explain what we’re doing and check how you’re feeling. Some people feel a little sore for a day or two afterwards, much like after exercise.
Is osteopathy safe?
Yes. Osteopathy is a regulated profession, and all our osteopaths are registered with the General Osteopathic Council (GOsC). If we think you need tests or treatment from your GP at any point, we’ll tell you.
Do I need a referral from my GP?
No, you can book directly with us.
Will my health insurance cover it?
We’re recognised by most health insurance providers. Please check with your provider before your appointment to confirm your cover and whether you need a referral.
Do you treat babies, children and pregnant women?
Yes, we treat patients of all ages, including babies, children and women during pregnancy. Treatment is always adapted to suit each person.
How do I book?
You can book online at any time, or call us on 0117 949 1290, Monday to Friday, 8.30am to 6pm.
What if I need to cancel?
We ask for at least 24 hours’ notice if you need to cancel or change your appointment, so we can offer the slot to someone else.
Can I park at the practice?
There’s plenty of on-street parking on Fishponds Road outside the practice, but please check the signs, as fines are common.
How is osteopathy different from chiropractic or physiotherapy?
All three treat similar problems but take different approaches. Osteopathy looks at the whole body, using hands-on treatment plus advice on posture, movement and lifestyle.